CHAPTERS 12,13, &14
KNOW THE WORKPLACE
DESIGN YOUR OWN CAREER
BE PEOPLE SMART
MAKE WORK FUN!
INDUSTRIES PROJECTED TO HAVE THE
FASTEST GROWTH IN THE NEXT DECADE
Computers and data processing services
Management and Public Relations
Personnel supply services
Miscellaneous equipment rental and leasing
Museums, botanical and zoological gardens
Research and testing services
Miscellaneous Transportation services
Security and Commodity brokers
OCCUPATIONAL GROUPS THAT WILL EMPLOY THE MOST WORKERS IN THE
Administrative support, including clerical
Operators, fabricators, and laborers
Marketing and Sales
Executive, administrative, and managerial
Precision production, craft, and repair
Technicians and related support
Agriculture, forestry, fishing and related
10 CAREER AREAS PROJECTED TO HAVE THE FASTEST
engineers, systems software
computer systems administrators
& data communication analysts
home care aides
Realistic mechanical abilities, making things, Pilot,
electrician, engineer, construction worker.
Investigative abstract thinking, new knowledge, testing
hypotheses, research scientist, physicist, chemist, medical researcher, college
Conventional working in structured situations, self-disciplined,
orderly, routine tasks, clerical worker, accountant, bank teller, data entry
persuasive, like to influence
others, risk takers, enjoy business. Sales managers, real estate brokers,
Social work with people, especially helping relationships.
Social worker, counselor, teacher, health care worker, clinical psychologist.
creative, imaginative, emotional, unconventional perspectives. Painting,
sculpting, music, writing, and dance.
TO REMEMBER AND CONSIDER WHEN TAKING CAREER TESTS
You should take
several tests, rather than just one. Why?
There is no one
best test everyone recommends.
There is no one
test that always gives better results than the others.
No test should necessarily be assumed to be accurate.
Dont let tests
make you forget that you are a unique human being.
intuition be you guide.
You are not
finished with a test until you have done some serious self exploration about:
The goals of your
Your passions -
likes and dislikes
Your level of motivation
Supers Stages of Career Development
and whats next?
1. Develop an appropriate level of self
confidence ( not too high or low) and convey this both verbally and non-
2. Practice strong ethics
3. Develop partnerships in order to share power
4. Decentralize decision making
5. Build mutual trust and respect
6. Use team building, problem solving and
7. View all tasks as cooperative undertakings
8. Set high but realistic expectations
EFFECTIVE LEADERS ( cont.)
9. Communicate these expectations clearly
10. Avoid finger pointing
11. Help group members reach goals and achieve
12. Believe everyone has good ideas
13. Give frequent constructive feedback about
14. Manage a crisis effectively
15. Ask the right questions
16. Chase fear out of the workplace
17. Cooperate with organized labor
long term commitments
PERFORMANCE REVIEW PROCESS
1. Your organization sets standards for your job.
2. You and your supervisor set measurable goals
3. Your performance is evaluated, usually with
an evaluation form.
4. Your performance is compared to the pre-
established goals. You may need to complete a self-appraisal.
5. You and your supervisor discuss the formal
performance is rewarded or corrective action is taken in case of a poor
THE ADVANTAGES OF HAVING
POLICIES AND PROCEDURES IN THE WORKPLACE
Clear understanding of expectations and
Understanding the consequences of behaviors that
Predictability in the working environment.
Security of knowing how to succeed.
Fairness and equity in rules that apply to all
HOW TO DEAL WITH WORKPLACE STRESS
TIPS FOR PACING YOURSELF
schedule work tasks and hours to correspond to your natural body rhythms.
pleasant and unpleasant tasks.
Allow some time
daily for more pleasurable work tasks.
Take some time to
relax over your lunch break and recharge your batteries.
Take five minute
mini-breaks throughout the day to de-stress yourself.
time activities that balance the unique stresses in your line of work.
consider the length and type of vacation you take to balance work stress.
If possible, take
a short break during your workday to practice active relaxation, stretch or
INCLUDE ON YOUR RESUME
Who You Are
Job Objective or Goal
Job Experience and Achievement-
In reverse chronological order
Note- use action verbs
such as managed, created, developed, organized. when describing your job
GATHER INFO ABOUT THE ORGANIZATION, OR COMPANY
AND THE JOB. WHAT YOU SHOULD KNOW AND TRY TO FIND OUT...
What is the
nature and purpose of the organization?
Who are the
leaders in the company?
How small or
large is the company? Amount of sales?
Number of clients or customers?
What is the
Who are the major
competitors for their products or services?
What is the
organizations reputation? What
information, if any, about this company has been in the news?
What are the
requirements of the position you are seeking?
What are the job
Why is this
position currently available?
THE FIVE CS OF SUCCESSFUL JOB INTERVIEWING
WHAT TO DO DURING A JOB INTERVIEW
Wait to be
invited to be seated.
and ask your questions during the interview exchange.
follow-up requests (i.e. supply references or transcripts).
Sense when the
interview is coming to a close.
Clarify with the
interviewer the next steps in the process.
express your enthusiasm and interest for the job, your qualifications for such,
and your enjoyment of the interview.
interviewer while leaving.
sending a Thank You letter.
Your homework - gather info
Rehearse - practice orally
Dress a level above the job you are seeking
Have a firm handshake
Think what it is to like to be in the interviewers
Ask your questions
Think before responding
Maintain good eye contact
Thank the interviewer when leaving
Send a follow-up letter
Appear uninformed about the organization
Talk too much
Interrupt the interviewer
Put yourself down
Ask about salary early in the interview- do it at the
end, if at all
Be an extremist
Over or under dress
Have a telephone interview if you can avoid it
Be vague or indirect
INTELLIGENCE IN THE WORKPLACE
In order to be people smart you need to. . .
Understand people- be perceptive
Express yourself clearly
Assert your needs
Know how to influence or persuade others
Be a team player
Be able to shift gears
Understanding your needs
Abraham Maslow Hierarchy of Needs
Where do you spend your time? This indicates your
motivations and what needs you are trying to meet.
Basic Biological Needs
CHARACTERISTICS OF SELF-ACTUALIZED
realistic in problem solving
themselves and others
Having a need for
experiences- moments of exhilaration and ecstasy
and respecting all humankind
strongly held values and ethics
close relationships with a small amount of people
broad, non hostile sense of humor
and resisting conformity
Appreciating the natural and social environment
INTRINSIC VS. EXTRINSIC
Comes from within the person
Makes you feel good
Rewards you while you work
Comes from external world
Helps set goals
Heightens your expectations
you outside of work, afterwards
POTENTIAL PROBLEMS IN THE WORKPLACE
LACK OF ADVANCEMENT
TO PROTECT YOURSELF FROM SEXUAL HARASSMENT
1.) Know you organizations policy on sexual
2.) Let the offending individual know that you
are irritated by his or her behavior - Be assertive.
3.) Document events.
4.) If the offensive behavior is repeated,
complain to someone in authority.
5.) Keep records of your work.
6.) Seek legal assistance if you are dissatisfied
with your organizations response to your complaint.
7.) Keep your
Willing to learn
suggestions and feedback
Ability to follow
considerate ( good manners )
Able to cope with